Privacy Policy

Privacy Policy for ShieldPay

Effective Date: January 1, 2026

At ShieldPay, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

Data Collection

ShieldPay collects personal data that you voluntarily provide to us when registering for an account, such as your name, email address, and phone number. We may also collect other information such as transaction details, IP addresses, and device information.

Cookies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us understand how you use our services, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

Third-Party Services

ShieldPay may share your information with third-party service providers to facilitate our services, perform analytics, and enhance our offerings. These providers are obligated to protect your information and are prohibited from using it for any other purpose.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

User Rights (GDPR/CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have specific rights regarding your personal data. These include the right to access, correct, delete, and restrict the processing of your data. You also have the right to data portability and to object to the processing of your data.

Security Measures

ShieldPay implements robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, firewalls, and secure server environments.

KYC/AML Data Handling

As part of our compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may collect additional identification information. This data is handled with the utmost confidentiality and used solely for compliance purposes.

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@shieldpay.com.